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Subscriber Onboarding

Onboard a subscriber from signup to active service.

Last updated Jun 26, 2026

Prerequisites

  • A configured service plan

Required permissions

  • subscribers:write

Onboarding creates the subscriber record, assigns a plan, and triggers zero-touch provisioning of their equipment.

Create the subscriber

bash
curl -X POST https://sandbox-api.i9network.com/v1/subscribers \
  -H "Authorization: Bearer $TOKEN" \
  -d '{"name":"Acme Broadband","plan_id":"plan_fiber_100"}'

Idempotency

Pass an Idempotency-Key header so a retried request never creates a duplicate.

Expected result

The subscriber appears as active and their CPE is provisioned.

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